Frequently Asked Questions (FAQ's)

Find out how to complete an action by using the quick links below
How do I add a disbursement?	How do I add a student to the portal?
How do I add a packaging batch?	How do I add a fund type?
How do I Add a student to CORE?	How do I create an award letter?
How do I add a user role?	How do I send an award letter to be e-signed?
How do I add a user?	How do I adjust an award letter?
How do I change a student's program or start date?	How do I add a reconciliation?
How do I configure the system?	How do I view a reconciliation?
How do I create a COA/budget?	How do I run reports?
How do I create an award?	How do I send an ISIR change to CPS?
How do I export a report?	How do I review a document?
How do I look up a student?	How does verification or C Code work?
How do I make an ISIR change/correction?	What is the workflow dashboard?
How do I package a student?	How do I answer a student question?
How do I retrieve a file?	How do I enter a refund or adjustment?
How do I scan/upload a document?	How do I view a roster?
How do I send a change to COD?	How do I view/print a student's ISIR?
How do I view a pay list?	How do I change a student's email or phone number?
How do I view a student's award?	How do I view the Cost of Attendance or budget?
How do I view/print a student's notification?	How do I create an academic year?
How do I view COD or CPS files?	How do I generate an SSCR/Enrollment report?
How does disbursement batch works?	How do I upload a packaging or student data file?
How do I view a blank e-FORM?	How do I view import errors from my file upload?
How secure is the system?	How do I view a student's verification page?
What does the colors on the dashboard mean?	How do I make changes to a packaging batch?
What is the 'Untransmitted Awards' link?	How do I view a student's ATB information?
What is the Notification Link?	How do I get a list of all recent notifications?
How do I manually add or update a student's information?	How do I create a NSLDS Enrollment Roster?
How do I view a NSLDS Enrollment Roster?	How do I create a password for Core?
How do I complete an R2T4 calculation?	What happens when I approve an R2T4 Calculation?